The Five Gaps Holding Your Organisation Back From AI
Everyone talks about the AI Capability Gap, the gap between what AI can do and what organisations can actually use. Most organisations struggling with AI are dealing with two or three gaps at the same time. They just haven’t named them yet. I call them the Five Cs. Gap The Problem The Signal Capability People...Continue reading→
The Citizen Developer Playbook: Access to AI in 30 Years
How a 1990s desktop database quietly evolved into today’s low-code and AI orchestration platforms Thanks to my good friend, Fabrice, who shared an article called “Why Microsoft Access is dying (and what is replacing it).” Fabrice knows I was a big fan of Access back in the day. But the article made me think about...Continue reading→
Why 80% of Workers Need to Become AI Bilingualists: Lessons from The AI Factory Launch
TL;DR AI adoption remains stubbornly low despite high awareness. The reason? We’ve been training the wrong people. While 20% of technical specialists build AI tools, the 80% who hold critical domain knowledge and understand business processes are being left behind. AI bilingualism is a framework that empowers non-technical professionals to become AI overseers in their...Continue reading→
Can AI Consulting Be Explained With a Box of Bricks?
A lighthearted experiment that ended up revealing something deeper about systems thinking. “Systems thinking has always been at the heart of good engineering, and AI consulting is no different.” I’ve been wondering whether AI consulting can be explained through the analogy of a popular toy brick. On the surface, the comparison feels obvious: both involve...Continue reading→
AI Maturity Explained: How to Move From Fear to Fluency
When people talk about AI adoption, the conversation often drifts toward hype: promises of exponential change, or fears of runaway automation. But to make sense of how AI actually works inside organizations, we need a grounded framework. Our maturity model builds on three sources: Zapier’s AI adoption playbook, which treats AI fluency as a baseline...Continue reading→
The Essential Upskilling Path for 2025: Why Every Professional Needs AI Systems Skills
The professional landscape is shifting beneath our feet, and those who adapt will thrive while others struggle to keep pace. As AI usage among small businesses has exploded from 39% to 55% in just one year, and ChatGPT now serves 800 million weekly users, one thing has become crystal clear: the future belongs to professionals...Continue reading→
CAPABARA: Building AI Workflows with Purpose and Governance
Executive Summary This post compares two types of AI platforms: OpenAI’s Custom GPT and Straits Interactive’s Capabara platform. It explains how organizations can move from simple AI experiments to scalable, business-ready solutions. Custom GPTs are great for personal use and prototyping. Capabara goes further by offering structured workflows, governance, and multi-user support. For consultants, educators,...Continue reading→
Control and the 5Cs of AI Adoption in the Workplace
A Framework for Ethical, Aligned, and Scalable AI Integration In the evolving landscape of AI, success is no longer about isolated upgrades,it’s about building systems that grow, adapt, and align across every part of the organisation. The Control and 5Cs Framework offers a model for harmonising AI adoption through five interconnected capabilities: Collection, Compute, Context,...Continue reading→
Why Domain Knowledge is the Key to AI Success
The AI Boom: Why It’s More Than Just Tech Artificial Intelligence (AI) is transforming industries, much like past industrial revolutions. With the potential to add $4.4 trillion in global economic gains (McKinsey), AI is no longer just a futuristic concept—it’s a critical business tool. Yet, many companies struggle to fully integrate AI into their operations....Continue reading→
Inaugural Artificial Intelligence Festival Asia (AIFA) 2025
I just attended the inaugural Artificial Intelligence Festival Asia (AIFA) 2025 here in Singapore. A two-day premier event designed to empower SMEs with the transformative power of Digitalization, Artificial Intelligence (AI), and Cybersecurity. There were many insightful discussions in which I transcribed using AI 😁 Key Takeaways: 1. AI’s Critical Role in SMEs: AI is...Continue reading→